Selling equipment to China without good spare parts quick supply and after-sales services would be very difficulty to succeed. Enduser may request supplier's technician to arrive within 24 hours.
Good after-sales service can make customer happy. They would be loyal and advertise your company for the services they received. This will keep your company making sales.
We visit enduser twice anually, chick their operation condition, obtain their new project (phase II) information, and spare parts needs.
We assure the customer that we will take care of all the spare parts for our equipment.
After-sales service expense will be only charged after order placed. Details can be negotiated case by case.